Tera Lessard

learning professional

Tera
Lessard

 

Mission

My mission is to have a positive impact on the lives of others so that each of us can contribute to a better world.

That’s it. I aim to keep my message meaningful, clear, and adaptable, which is an approach I also bring to my work as a learning professional. Whether I am working with a team to build a webinar, writing curriculum for a workshop, or facilitating a learning experience for a group, my goal is to bring relevant content in a digestible format that promotes the learner’s ability to better themselves and the organization they serve.

opportunities

After nearly 20 years in education, and half of those years focused in adult learning support, I decided to make an intentional career pivot, adding design and technology to my existing knowledge-base. In 2019 I enrolled in an E-Learning Instructional Design program at the University of Washington and am now inviting paid and volunteer opportunities to build my portfolio. If you have a learning or training project- live, online, or blended, please contact me to see if I can be of assistance.

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experience

productivity coach/Co-Owner
the emerald fox/Bridge Coaching & consulting, LLC
sept 2008-Present

As a productivity coach, I have worked with adult learners to develop better time-management and project management skills. Initially Bridge Coaching & Consulting, LLC and co-owned with the talented Dr. Molly Kreyssler, this business eventually expanded into two businesses offering specialized coaching services in both Coeur d’Alene and Spokane. Contact me if you are interested in more information on my productivity coaching services.

learning & career specialist
Washington state university spokane
Jan 2017-nov 2018

In this position, I designed and facilitated learning experiences to address the needs of a specific population of health science adult learners, including medical students, nursing students, pharmacy students, and more. As a learning specialist, I consulted with subject matter experts to develop relevant content to improve learning and retention of information. I designed and facilitated live and web-based workshops in evidence-based learning strategies, time-management, meta-cognition, decision-making, professionalism, and more. All learning experiences included an assessment component, with a continual focus on improvement.

placement coordinator
Washington state university spokane
April 2016-jan 2017

Working with community partners, I coordinated experiential learning opportunities for adult learners in the field of Nutrition & Exercise Physiology. This required building new relationships and fostering existing relationships with subject matter experts at individuals sites throughout the state. While in this position, I also developed an online system for managing the complex industry and institutional onboarding processes. I was also responsible for coordinating the contractual process between University officials and experiential learning sites.

tutoring services manager
spokane community college
April 2014-april 2016

When I stepped in to the tutoring centers at SCC they had been without structured leadership for some time. During my two years serving in this position, my greatest accomplishment was changing the campus perception of the center from negative to highly positive. I did this by focusing first on the environment- cleaning walls, floors, opening up the space, and improving signage. Next, I focused on the staffing, improving the requirements to be employed as a tutor and designing a tutor training program, which was awarded international certification by CRLA. I was responsible for the daily operations of a main Tutoring Center and multiple satellite locations, and a diverse staff of approximately 60 SMEs, acting as both peer and professional tutors. While serving in this role, I implemented e-tutoring programs, collaborated on an awarded Title III grant, and implemented an assessment process.

title Ix investigator
gonzaga university
jan 2014-april 2014

As the primary responder and investigator of reports of Title IX gender-based discrimination and the first person in this role at the instutition, I set out to develop a streamlined process for each report. Using the RACI method, I collaborated with a team of allied professionals and technical experts to form a CRM workflow for all incoming reports. I partnered often with campus and community service providers to develop processes, publications, while also maintaining a concise and informative web presence.

associate director, dream
gonzaga university
may 2009-jan 2013

Supporting the departmental director, I provided Individual support and strategy building for individuals with learning challenges. This included review of neuropsychological evaluations and medical records, collaborating with campus and community partners, and determining individualized accommodation plans for 500+ adult learners. As the program grew, we implemented a faculty liaison model whereby we streamlined communication through specifically trained department leaders. While in this position I was also responsible for the daily operations of the department and management of professional staff.

program specialist, trio
eastern washington university
sept 2008-may 2009

grants & contracts manager
university of washington (distance position)
july 2007-may 2009



executive director
habitat for humanity, ellensburg
july 2007=may 2009

Adaptive technology specialist
& program assistant, dream
gonzaga university
May 2003-may 2007



Enrollment specialist
California state university, long beach
may 2002-may 2003



academic advisor intern
california state university, long beach
Sept 2000-may 2002

 

education

university

university of washington

Certificate in E-Learning Instructional Design
Expected Completion May 2020

Gonzaga university

M.A. Organizational Leadership
May 2005

california state university, long beach

B.A. Sociology
Concentration: Small Group Interaction
May 2002

It was such an honor to receive the WSU Chancellor’s Leadership & Engagement Award.

It was such an honor to receive the WSU Chancellor’s Leadership & Engagement Award.

awards & certificates

wsu CHANCELLOR'S leadership & engagement award, 2018

Certified Mental Health First Aid Responder, 2018

MPACE regional Conference scholarship awardee, 2017

Certified Health & Wellness Coach, 2017

Certified Learning Center Leader- Level II, NCLCA, 2014

Tutoring Administrator and Training Certification, Nta, 2014

ADHD Coaching Certification, ACA, 2011

Title IX Investigator Advanced Certification, ATIXA, 2010

Assistive Technology Applications Certification, CSU Northridge, 2006

technical

Microsoft Office Suite, SharePoint, CRM
LMS-Blackboard, Canvas
accudemia
peoplesoft, Banner
SquareSpace
Zoom
adaptive technologies: screen readers, text-to-speech, ocr programs, zoomtext, & more

professional Development

Gomo Learning Instruction Webinar, 2019

LGBTQ+ Ally Training, WSU-Spokane, 2018

Ethics in Procurement Training (P-card user), State of Washington, 2016

Generational Awareness Training, Gonzaga University, 2010, SCC, 2015

Project Management Workshop, Spokane Community College, 2015

LGBT “Safe Space” Training, Gonzaga University, 2013

Learning Disability Assessment and Evaluation, AHEAD Pre-Conference Institute, 2013

Green Dot Violence Prevention Facilitator, Spokane Intercollegiate Training, March 2013


conferences

DevLearn Conference & Expo, Registered for October 2019

Mountain Pacific Association of Colleges & Employers- Scholarship Awardee, 2017

ACPA Program Assessment Conference, 2017

Northwest Tutoring Center Conference, 2015

E-Tutoring Consortium bi-annual meetings, 2014-2016

CHADD International Conferences, 2012 & 2013

Bi-annual WAPED Conferences, 2003-2007, 2009-2013

Annual AHEAD Conferences, 2003-2007, 2009-2013

Assistive Tech in Higher Ed Conferences, 2003-2004

collaborations

committees

Founding member of Inland Northwest Learning Consortium, 2017

Student Affairs Assessment Committee, 2017-18

Violence Prevention Task Force, Washington State University, 2017-18

FUSE Annual Intercollegiate Career Fair Directors Group, 2017-18

Sustainability Committee, Washington State University, 2016-18

New Student Orientation Committee, Washington State University, 2016-18

First Year Experience Task Force, Spokane Community College, 2015-2016

Western Consortium eTutoring Awards Committee, 2014-2016

Early Alert Team, Spokane Community College, 2014-2016

Tutoring Task Force Member, Spokane Community College, 2015-2016

Student Success Core Accreditation Team, Spokane Community College, 2014-2015

Early Alert Team, Gonzaga University, 2009-2013

END Sexual Assault Intercollegiate Group, 2012-2015

memberships

The ELearning Guild, Current

National Association of Organizing & Productivity Professionals, Current

National College Learning Center Association, Current

Coalition for Disability Access in Health Science & Medical Education, Current

Mountain Pacific Association of Colleges & Employers (MPACE), 2017-2018

National Tutoring Association, 2014-2016

Association for Title IX Administrators (ATIXA), 2013-2014

Children & Adults with ADHD (CHADD), 2012-2015

Learning & The Brain Society, 2011-2012

ADHD Coaches Organization (ACO), 2012-2013

Washington Association on Postsecondary Education & Disability (WAPED), 2003-2013, 2018

Association for Higher Education & Disability (AHEAD), 2003-2013

American College Personnel Association (ACPA), 2002-2003, 2017-2018


volunteer

Veteran Friendly contact, Spokane Community College, 2014-2016

Sexual Assault Responder (on-call), Gonzaga University, 2011-2013

Panelist for Lutheran Community Services SAFETY Training, 2013

Staff Assembly-Community Outreach Representative, Gonzaga University, 2005-2007

Also visit my personal volunteerism page.

 

portfolio

 

Below you will find a selection of learning experiences I have developed collaboratively with various entities. It is important to note that these were build prior to when I enrolled in formal training in eLearning Instructional Design. What you see here is simply raw skill applied with existing software resources- PowerPoint, YouTube, and Social Media. I am looking forward to showcasing more innovative learning experiences as I continue training in Instructional Design.

 

Your Personal Brand: social media in the professional arena

A specific department was looking for an interactive live training to address some challenges they had experienced in prior years with students’ understanding of professionalism, specifically with their behavior online. There were 90 attendees scheduled to be there and we only had one hour to deliver the material. We identified that it was important to gauge the learners current understanding of professionalism while also creating an opportunity for discussion and reframing, but there wasn’t much time available for breakout discussions. Enter Twitter! We used a unique hashtag with discussion questions and a large display screen in the auditorium to show live feed of everyone’s comments, memes, and gifs. We ended up with plenty of laughter and some great feedback about the impact of the material.

 

growth mindset- because changing your mind can change everything

This is an example of a collaborative effort designed to meet the needs of a small K-8 private school. They were hoping I could provide a professional development session for their middle school teachers. I recommended Growth Mindset as the topic (see Carol Dweck’s work), since it can be applied at any level of the learning experience. When I reached out to my former business partner Dr. Molly Kreyssler at Bloom Coaching to see if she would be interested in collaborating, she was 100% on board. She and I worked together to develop two hands-on activities that would challenge the teachers, but could also be adapted for use in their classrooms. We incorporated some key research and a couple of short fun videos to keep this evening training lively and engaging.

Click below to see the full slide deck, available on YouTube. If you have questions about the mysterious “paper crane activity” contact me. I’ll love to chat.

 
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Your project here!

Do you have a training or development project? I am currently taking applications for both paid and volunteer opportunities in an effort to build my portfolio. Please contact me to discuss your project.

instruction

In addition to the above featured learning experiences, I have led instruction on the following:

Optimize Your Pantry: Reduce Food Waste & Save Money (Volunteer Library Workshop)

How to Build a Capsule Wardrobe (Volunteer Library Workshop)

Zero Waste as a Philosophy (annual Volunteer City of Spokane Presentation)

Developing your Professional Persona (Blended Live/Twitter Learning Experience)

Evidence-based learning strategies

Final Exam Preparation: Evidence-based learning strategies & test anxiety management

Time-Management 101: How to manage your time so it doesn’t manage you

Rock the Interview: Put your best foot forward

GRE Test Preparation Series

Growth Mindset & Meta-cognition: The keys to academic success

Making Difficult Decisions: A values-based approach

CRLA-Level I Tutoring Training (10 hours)

You Make the Call: Consent training for student athletes

Financial Literacy Seminar: FAFSA & Beyond for Trio Students

 

In print

 
 
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FILLING IN THE BLANKS: STUDENTS CAN USE VARIETY OF STRATEGIES TO CALM THEIR TEST ANXIETY

ON SEPTEMBER 28, 2018 AN ARTICLE WAS PUBLISHED IN THE SPOKESMAN REVIEW, WHICH INCLUDED AN INTERVIEW I Held WITH THE JOURNALIST.

CLICK HERE TO READ THE FULL ARTICLE.

 
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HOW TO BE LESS TRASHY AT WORK (OR 5 WAYS TO REDUCE WORKPLACE WASTE)

WHEN MY COLLEAGUES AT WSU LEARNED OF MY TRAINING AS A MASTER COMPOSTER/RECYCLER, THEY ASKED ME TO WRITE SOMETHING UP FOR THE CAMPUS WELL-BEING BLOG.

CLICK HERE TO READ THE BLOG.

 
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30 DAY GREEN CHALLENGE

FOR ABOUT a YEAR I MAINTAINED A BLOG THAT CHRONICLED A MONTHLY SUSTAINABILITY CHALLENGE. THE BLOG IS CURRENTLY ON HIATUS, HOPING TO MAKE A COMEBACK SOON. ONE BLOG POST WAS PICKED UP BY THE SUSTAINABILITY COMMITTEE AT WASHINGTON STATE UNIVERSITY SPOKANE.

CLICK HERE TO READ THAT POST.

 

following

Here are my Top 3 Resources of the moment. These change periodically, as I find new sources from which to glean greatness…

 
 
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The Learning scientists

The Learning Scientists are a group of cognitive psychologists who focus on the latest and greatest in learning research. They dissect the science behind how we learn and make it applicable to learning professionals like myself. I really appreciate their downloadable publications and templates.

 
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The e-learning coach

Connie Malamed is an instructional designer who runs the eLearning Coach. As I began my career pivot from individual learning support services to instructional design and e-learning, Connie stood out at a invaluable resource, offering a (free!) 12-week e-mail course, downloadable templates, book reviews, and so so sooooo much more.

 
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The e-learning guild

Joining the E-Learning Guild was probably one of the best moves I made when I started refocusing my learning profession toward design and online learning. They offer a free membership with access to gads of white papers, webinars, plus they have most of their prior conference sessions recorded and available to view. By accessing this resource, plus registering for their 2019 DevLearn Conference, I feel I’ve fast-tracked my learning.